Knowledge Base

Can anything be used in a UserID and Pasword?

No, please follow the rules below:

For UserID:
  • It has to be between 5 – 10 characters long
  • It can only contain numbers (0-9) and lowercase letters (a-z)
  • No spaces between characters are allowed

Please note that this UserID is for security purposes and is different from the UserID in your .name.my e-mail address.

For Password:
  • It has to be between 12 – 14 characters long
  • It can only contain numbers (0-9), upper and lowercase letters (A-Z, a-z), and symbols or special characters such as “_”, “#”, and “*”
  • A combination of letters/numbers/symbols is recommended
  • No spaces between characters are allowed
  • Make sure it is difficult for others to guess

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