Knowledge Base

Modify Nameserver Record (Change NS/ Add NS/ Remove NS)

1. Modify Name server can be submitted by Technical Contact’s only. Administrative and Billing Contact can only view the name server information.

*Note:Technical contact must register his mobile number at current Domain Management System to proceed on modify name server as it requires 2FA (Second Factor Authentication)

2. Modify name server module is to either to add, change and/or delete name server with the condition below:

Change name server – to change to new name servers information

Add name server – allowed to six(6) name servers only

Delete name server – allow if the total existing name servers more than two(2).

If the domain name and name server domain name is identical, IPv4 / IPv6 information is required.

3. Click Nameserver menu to modify name serversns1

4. Modify name server module under Technical Contact account.ns2

4 (a). Change name server

Step 1: Select the name server that you wish to change by click on pencil icon.ns3

Step 2: Enter your new name server in the field given and click NEXT button to proceed.ns4

Step 3: Confirmation page to change name server displayed. Click ADD button to confirm.ns5

*Note: If new name server entered is identical with the domain name, IPv4 / IPv6 field below will be available and IPv4 is mandatory to be filled-in.

Example of identical name server:

Domain name – dev-cchosting.com.my. Name server – ns1. dev-cchosting.com.myns6

Step 4: Message ‘The nameserver was successfully updated’ is pop up.

ns7

Step 5: New name server which has been changed is displayed at dashboard. Click SAVE button to complete the process.

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Step 6: A TAC form will be pop up. Select the registered mobile number to receive a TAC number via SMS.

*Note:

  1. a) The SMS TAC is only required once per session. It will expire when logout.
  2. b) If the Technical Contact has not registered the 2FA mobile number, he needs to register using current MYNIC Domain Management System at www.mynic.my.

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Step 7: You will receive a TAC via SMS from MYNIC. Enter the TAC number and click the CONTINUE button.

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Step 8: A pop up message ‘The details was successfully updated’ will be received.ns11

Step 9:  An email notification will be sent to your email. You may also view the new name server at MNIC Whois.

Note: Your domain name will be propagated with new name server in the next hour of modification.

 

4 (b). Add name server

Step 1: Click Add button at right side.

nsb1

Step 2: Enter new name server in the field given and click the NEXT button to proceed.nsb2

Step 3: Click the ADD button to confirm on the changesnsb3

Example of identical name server:

Domain name –  dev-cchosting.com.my. Name server – ns1. dev-cchosting.com.mynsb3i

Step 4: New name server which has been changed is displayed at dashboard. Click the SAVE button to complete the process.

nsb4

Step 5: A TAC form will be pop up. Select the registered mobile number to receive a TAC number via SMS.

Important Notes:

  1. a) The SMS TAC is only required once per session. It will expire when logout.
  2. b) If the Technical Contact has not registered the 2FA mobile number, he needs to register using current MYNIC Domain Management System at www.mynic.my.

nsb5

Step 6: You will receive a TAC via SMS from MYNIC. Enter the TAC number and click the CONTINUE button.

nsb6

Step 7: A pop up message ‘The details was successfully updated’ will be received.nsb7

Step 8:  An email notification will be sent to your email. You may also view the new name server at MNIC Whois.

Note: Your domain name will be propagated with new name server in the next hour of modification.

 

4 (c). Delete name server

The delete icon is available for name server record with more than two (2) name servers.

Step 1: Select the name server that you wish to delete by click on delete icon.nsc1

Step 2: Message ‘The nameserver was successfully deleted’ is pop up. Updated name server record displayed at dashboard. Click save button to complete the process.

nsc2

nsc3

Step 3: A TAC form will be pop up. Follow the same step at 4b section from Step 5 onwards.

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