Knowledge Base

What is a Provider? What role does a Provider play in the dispute resolution process? Who is the Provider in Malaysia?

Provider is a body that offers domain name dispute resolution services in accordance with the MYDRP Policy and Rules.

A Provider will manage the entire domain name dispute resolution process, including receiving all relevant documents from the Complainant and Respondent, appointing the persons (Panellists) who will make the decision in respect of a Complaint, communicating with the Complainant, Respondent, Panellists and MYNIC Berhad.

For .my domain name disputes, the Provider is the Regional Centre For Arbitration Kuala Lumpur ( They can be reached at tel: 2271 1000, fax: 2271 1010 and e-mail:

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