Knowledge Base

Why can’t I access my domain name, or other sub-domains within my domain name(e.g. can’t access www.companyname.com.my within companyname.com.my)?

This is probably due to not having a DNS entry like ‘A’ record or ‘CNAME’ for that host in your zone file. If you have added a DNS entry, please make sure you have increased the ‘serial number’ of that zone file, then reload/restart the ‘named’ process for the changes to take effect.

Was this article helpful?