Knowledge Base

Why is my domain name application rejected?

The most common reasons are as follows:
  • Incomplete and inaccurate information provided in the application forms.
  • The application has breached a rule specified in the How to Choose a Domain Name document or the rules governing personal domain names.
  • Supporting documents and payment are not submitted within 14 days.
  • The organisation name in the supporting document does not match the Registrant organisation name.
  • Applicants visa or passport expired and/or less than 6 months valid.
  • ROB and ROC status are terminated or expired.

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