Knowledge Base

What if the Complainant succeeds in the Proceeding and the Respondent is not satisfied with the Panel's decision?

In such an event, the Respondent may commence court action or any alternative dispute resolution process against the Complainant with respect to the subject matter of the Proceeding. This must be done within 10 working days from the date the Provider informs MYNIC Berhad of the Panel’s decision, failing which, MYNIC Berhad will proceed to implement the decision of the Panel.

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