Provider is a body that offers domain name dispute resolution services in accordance with the MYDRP Policy and Rules.
A Provider will manage the entire domain name dispute resolution process, including receiving all relevant documents from the Complainant and Respondent, appointing the persons (Panellists) who will make the decision in respect of a Complaint, communicating with the Complainant, Respondent, Panellists and MYNIC Berhad.
For .my domain name disputes,you may refer the matter to our appointed dispute resolution service provider, the Asian International Arbitration Centre (AIAC), formerly known as KLRCA. They can be reached at tel: 03-2271 1000 or email: dndr@aiac.world.
Information on the MYDRP (MY Domain Name Dispute Resolution Policy) process is available at https://www.aiac.world/Domain-Name-Dispute-Resolution-Domain-Name-Dispute-Resolution."