Knowledge Base

Why am I unable to the change the registrant of a domain name?

You are unable to change the registrant due to reasons below:

  • You are not appointed as the Administrative role for the domain name
  • Your domain name is under a dispute case*
  • Your domain name is expired/suspended*
  • Your domain has pending payment*
  • Your domain is pending for deletion*
  • Your domain is part of a bundled service (e.g. hosting service)*
  • Your domain name has pending approval for change registrant

 

*Only for changing Organisation Number (organisation account) or IC/Passport/National ID No (individual account).

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