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This is probably due to not having a DNS entry like ‘A’ record or ‘CNAME’ for that host in your zone file. If you have added a DNS entry, please make sure you have increased the ‘serial number’ of that zone file, then reload / restart the ‘named’ process for the changes to take effect.

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Why can't I access my domain name, or other sub-domains within my domain name (e.g. can't access www.companyname.com.my within companyname.com.my)?

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