When you go log in to SELFCARE, it will open to Domains menu. You can view 3 domains lists: Domains: List of domains that you can manage – your domains and the appointed domains. Appointed to Me: List of appoint invitations from another user. Appointed by Me: List of domains […]
How to update contact details for domain name?
Login to SELFCARE. Go to Domains. Search for the domain and click Manage. Click Edit at Registrant, Billing or Technical section. Proceed to update the contact details. Click Save.
What are the criteria for my primary name server?
Hostname: this must be a fully qualified domain name, e.g. server1.abc.com.my. Netaddress: this must be the correct IP address, e.g. 1.2.3.4. DO NOT list name servers without the explicit approval of their owners. The owners of the servers listed must configure their servers to make your domain name accessible. In […]
What type of supporting documents are required to apply for .MY domain name?
The type of supporting documents required differ based on the .MY domain name category you applied. For new .com.my, .net.my, .org.my and .my domain name registrations via Registrars, please take note that organisations formed pursuant to the: • Business Registration Act 1956, • Companies Act 2016, and • Legal Profession […]
Is a secondary name server necessary?
Yes, to act as the alternative server when the primary name server is down. This is to ensure that your name server is accessible 24 hours a day and to avoid unnecessary traffic on the Internet due to the failure to resolve network names on your server. Make sure […]
Is there any name server configuration guideline document which I can refer to?
Yes. Please refer to the Name Server Configuration Guidelines document.
I have requested for Domain Contact Request however no response from the Domain Contact. What should I do?
MYNIC does not guarantee that the domain name contact will respond to the request. The Registrant or Domain Contacts will assess the request and making the decision of whether to respond to the Requestor.
I have received an email notification from MYNIC regarding WHOIS contact enquiry for my domain name. Do I have to respond to this request?
If you have received the WHOIS contact enquiry for .MY domain name, means that MYNIC has received a request from someone through Domain Contact Request, who would like to contact you regarding your .MY domain name. MYNIC only forward the requests to you while keeping your contact information private. You as […]
What is the Domain Contact Request?
The Domain Contact Request is a web form to help people to contact the Registrant or domain contacts for a legitimate reason, such as: The domain name is being used in malware or for spam or abuse. The domain name or content infringes on a trademark or violates local laws or […]
Contact information in domain name registration data no longer displayed in MYNIC WHOIS, do I still need to update my WHOIS contact information?
MYNIC WHOIS service restricted the amount of contact information displays associated with a .MY domain name, with respect to the customers right to data privacy protection following the Personal Data Protection Act 2010 (PDPA). MYNIC provides a Domain Contact Request if you need to contact the Registrant or domain contacts for […]