MYNIC has several administrative processes in place to deal with different types of “.my” related domain name complaints.  These administrative processes are simpler, faster and more affordable when compared to taking legal action.

This is a process that allows a complainant to challenge the registration of a “.my” domain name where the complainant believes that the registered “.my” domain name is (1) identical/similar to the third party’s trade/service mark, and (2) is used in “bad faith” by the registrant. Where the complainant is successful in establishing its case, the disputed “.my” domain name will be transferred to the complainant. The MYDRP is run by the Regional Centre For Arbitration Kuala Lumpur. More details are available at https://www.aiac.world.

This is a process that allows a complainant to challenge the registration of a ".my" domain name where the complainant believes that the registered ".my" domain name contains word or words in English, Malay, Romanized Chinese (including dialects) and Indian dialects that which are sensitive to the Malaysian public, are obscene, scandalous, indecent, offensive or contrary to Malaysian public norms or policy, comprise of derivatives and colloquialisms of words that are offensive; and/or consist of pejorative expressions in terms of denotation, connotation or association. Where the complainant is successful in establishing its case, the dispute ".my" domain name will be deleted. The SNDRP is run by the Kuala Lumpur Regional Centre for Arbitration. More details are available at https://www.aiac.world.

Under MYNIC’s Agreement for the Registration of Domain Name, the registrant is under a contractual obligation to ensure that the domain name applied for is not scandalous, indecent, obscene or offensive. This Agreement can be accessed from http://www.mynic.my/agreement.php.

MYNIC reserves the right to suspend or delete the domain name and terminate the Agreement if the domain name or the use of the domain name is found to be undesirable.

This is a process which allows government agencies and or regulators to request the deregistration or suspension of certain “.my” domain names that fall within their jurisdiction and are in breach of a statutory provision of law. The requests made via this process must be based on the requesting parties legal authority and are subject to the oversight of the MCMC.

Please click here for the Process Flow.

Please send your email request for the template to MYNIC at customercare@mynic.my.

However, please note:

None of the above processes prevents a complainant from instituting a legal action against the relevant “.my” domain name registrant so long as the said legal action is based on a legal right which is actionable in law.