Pending: Waiting appointee to accept the appointed roles. Active: The appointee has accepted the invitation and can manage your domain according to their role.
What happen if I do not respond to the invitation on new appointment within 3 days?
The invitation will be cancelled after 3 days.
How many appointees can I appoint for each role?
Only one for each role. If you appoint another person for the same role, the new appointee will replace the previous one.
How many domain names can I appoint at one time?
You can appoint up to 10 domain names at one time
How can I change the 2FA mobile number?
If you have multiple registered 2FA mobile numbers, please refer to the guideline HERE. If you have only ONE registered 2FA mobile number, you may fill-up the application form to request on 2FA mobile number deletion. Where can I get the application form? You may request the application form by […]
Who should I contact if my domain name contact information in the MYNIC WHOIS is incorrect or out-of-date?
The incorrect or out-of-date information can be updated at SELFCARE. Once logged into the SELFCARE account, please follow the steps below: Click Domains > My Domain on the left side menu. Find the domain and click the Manage button. Click the Edit button which you want to update (Registrant/Administrative, Billing […]
How to use MYNIC WHOIS?
At WHOIS page, enter the full domain name ending with .MY extension. Here are the examples: mynic.my mynic.com.my mynic.net.my mynic.org.my mynic.coop.my mynic.name.my mynic.gov.my mynic.edu.my mynic.mil.my mynic.biz.my
Why do I need to keep contact information associated with my domain name registration up to date?
It is important to keep your contact information up to date for MYNIC to contact our customer to continue providing our services such as administering the registration of .my domain names, maintenance, and administration of our customer’s accounts etc. It is also to meet MYNIC’s objectives as the manager of […]
I have received my invoice from MYNIC for 1-year renewal. Can I request to adjust the invoice to be more than 1-year renewal?
Yes. The maximum renewal is five (5) years from the current year. You can send your request along with your preferred total renewal years to customercare@mynic.my or contact us via live chat.
I have renewed my domain name with MYNIC, but why is it not updated?
MYNIC will update the domain name payment once the payment is reflected in the MYNIC account. An email notification will be sent to all contact persons when the payment is updated. You may then view the domain name new expiry date at MYNIC WHOIS. For payment via cheque, it may […]