Please contact your domain name Registrar as stated in WHOIS for the renewal method. If the Registrar for your domain name is MYNIC, please refer to the following steps: 1. Access MYNIC Selfcare System at selfcare.ichoose.my. 2. Select Renewals & Payment > Renewals menu. 3. Add the domain you want […]
To whom should I submit the supporting documents?
If you are applying a .MY domain name via MYNIC Accredited Registrar, you need to submit the supporting documents to them. For applications made directly to MYNIC at ichoose.my, you need to submit the supporting documents to MYNIC at customercare@mynic.my. The supporting documents must be forwarded to MYNIC Accredited Registrar […]
Why do I need to submit supporting documents when applying for .MY domain name?
.MY domain names can only be applied by local entities in Malaysia. The supporting documents provided are needed to validate that the applicant is a registered entity in Malaysia.
What should I do if I forgot my Selfcare password?
If you forget your password, you can request to reset your password. Go to SELFCARE. Click Forgot password on the login page. Enter your username, the registered email address and tick the security challenge, then click Reset Password. Check your email for a password reset email. Click the Reset Password […]
How do I recover my Selfcare username?
Go to SELFCARE Click Forgot username on the login page. Enter your domain name, the registered email address and tick the security challenge. Click Retrieve Username button. Check your email for a retrieve username.
How to update the contact details?
Only users with Administrative roles can update contacts. Here are the steps: Log in to SELFCARE. Click Domains on the left side menu. Find the domain and click the Manage button. Click the Edit button that you want to update (Registrant/Administrative, Billing or Technical). Enter the changes you want and […]
How to add a nameserver?
You may add up to six nameservers for your domains. For DNSSEC activated domain, you must deactivate the DNSSEC to proceed. Only users with Administrative and Technical roles can modify the nameserver. Here are the steps: Log in to SELFCARE. Click Domains on the left side menu. Find the domain […]
How to edit a nameserver?
For DNSSEC activated domain, you must deactivate the DNSSEC to proceed. Only users with Administrative and Technical roles can modify the nameserver. Here are the steps: Log in to SELFCARE. Click Domains on the left side menu. Find the domain and click the Manage button. Select the Nameserver tab. Click […]
How to delete a nameserver?
You may only delete a nameserver if you have more than 2 nameservers. For DNSSEC activated domain, you must deactivate the DNSSEC to proceed. Only users with Administrative and Technical roles can modify the nameserver. Here are the steps: Log in to SELFCARE. Click Domains on the left side menu. […]
How to add new domain mapping?
Click GO2 Brand on the left side menu. Select your preferred domain name from the list. Click the Add Mapping button. Select the application you want to use and click the Next button. Enter your preferred link to use. e.g. map.mydomain.my Enter the mapping info e.g. username or URL. Click […]