• What does "Sensitive Name" mean in the context of a domain name?
• What does "bad faith" mean in the context of a domain name?
• What is MYNIC's role in the MYDRP and SNDRP dispute resolution processes?
• What is SNDRP?
• What is MYDRP?
• What is a domain name dispute?

Dispute Procedures

• What are "in-person hearings"? Are they permitted during the course of the Proceeding?
• What is a Provider? What role does a Provider play in the dispute resolution process? Who is the Provider in Malaysia?
• What steps are involved after the Panel allows for the registration of the domain name to be transferred?
• How does the Panel decide a Proceeding?
• How long would the whole process take?
• How and when will the Parties be informed of the Panel's decision?
• What if the Complainant succeeds in the Proceeding and the Respondent is not satisfied with the Panel's decision?
• Can a Complainant claim an award of damages or payment of compensation from the Respondent as a part of a Proceeding?
• Are there alternatives to these Proceedings?
• How is a Proceeding initiated?
• What language(s) are Proceedings conducted in?
• Can a Respondent transfer registration of the domain name to a third party during a Proceeding?
• Can a Complainant "settle" the domain name dispute with the Respondent?
• Will I know who my Panellists are?
• Can the Provider request modifications to the complaint?
• How can I be sure the Panellists are impartial and fair in deciding the Proceeding?
• How many Panellists will participate in a Proceeding?

Fees

• I am a Complainant who recently withdrew the Proceeding before a Panel was appointed for the Proceeding. Will I receive a full refund of the Fees I paid?
• Does this mean the Complainant and/or Respondent can request refunds at anytime?
• To whom does the Complainant address these payments?
• Does the Respondent have to pay anything to the Provider?
• What are the Fees for a complaint on the registration and use of a single domain name?